1. Introduction Clean Home Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, www.clean-home.com.au (the “Website”).
2. Data Controller
- Company Name: Clean Home Services
- RIDET Number: 1 626 076.001
- Registered Address: 24 Rue Émely Pentecost, N’Géa, Nouméa, 98800, New Caledonia
- Contact Email: [email protected]
3. Data Collection We may collect the following categories of personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Booking Information: Service preferences, dates, and times.
- Website Usage Data: IP address, browser type, and activity on the Website (via cookies and similar technologies).
4. Purpose of Data Collection We collect and process personal data for the following purposes:
- To manage bookings and provide our cleaning services.
- To respond to inquiries and provide customer support.
- To improve the functionality and user experience of our Website.
- To comply with legal and regulatory requirements.
5. Data Sharing We may share your personal data with:
- Third-party service providers: Booking Koala manages part of our booking system and data storage.
- Legal and regulatory authorities: If required by law or to protect our legal interests.
6. Data Retention Your personal data will be retained only as long as necessary for the purposes stated in this Privacy Policy or as required by law.
7. Your Rights You have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal requirements.
- Restriction: Restrict or object to the processing of your personal data.
- Data Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, please contact us at [email protected].
8. Cookies and Tracking Technologies The Website uses cookies to improve your experience and analyze usage. You can manage your cookie preferences through your browser settings. For more information, refer to our Cookie Policy.
9. Data Security We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security.
10. International Data Transfers If personal data is transferred outside New Caledonia, we ensure that appropriate safeguards are in place to protect your information.
11. Updates to This Privacy Policy This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised “last updated” date.
12. Contact Information For questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: 0433845731
- Mailing Address: 24 Rue Émely Pentecost, N’Géa, Nouméa, 98800, New Caledonia
This Privacy Policy was last updated on January 18, 2025.